Assistant Team Leader

The  Assistant Team Leader ensures that daily tasks are completed by staff  during their assigned work shifts. This involves tasks such as creating  schedules, assigning daily duties, addressing employee inquiries, and  resolving problems. They also establish strong relationships with travel  suppliers to ensure smooth and efficient travel arrangements, oversee  travel-related paperwork, and optimize travel policies. This role  encompasses a broad spectrum of responsibilities essential for  delivering outstanding client service.

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• A Bachelor's or Postgraduate degree, preferably in Tourism or a related field.

• A minimum of 3-5 years of prior experience in Travel Consultation (B2C).

• At least one year of managerial experience within the travel industry is mandatory.

• Demonstrated proficiency in travel sales and operations.

• Strong communication, customer service, and interpersonal abilities.

• Supervise and coordinate team activities by giving guidance, coaching, and feedback.